Merchandise T&C's

 

  1. What do these Terms and Conditions apply to?

1.1            These Terms and Conditions will apply to all Australian orders and govern your contract with us for (i) the sale of Products; and (ii) international delivery services.

1.2            Your contract for the purchase and delivery of our Products will be with TFC AFL Limited. You can contact our customer services team regarding any queries relating to these Terms and Conditions and Orders you place using the following contact details:

Customer services team contact details:

Email: merchandise@tasmaniafc.com

  1. Orders and Cancellations

2.1         You agree that any purchase of goods and services through our Services (Goods) is subject to these terms

Orders

2.2         An order for the purchase of Goods (Order) is accepted up the latter of the following to occur:

(a) you have submitted your Order;

(b) you have paid the purchase price in full, including any taxes, duties, shipping and handling costs; and

(c) we have issued an order confirmation

2.3         By placing an Order, you are making an offer to purchase those Goods for the price (including delivery and other charges and taxes) specified at the time that you placed your Order

2.4         TFC AFL Limited reserves the right to:

(a) accept or reject your order or a part of your order for any reason, including, without limitation, the unavailability of any goods, limitations on quantities available for purchase, inaccuracies or errors in goods or pricing information, where fraud is suspected, or where there is an error in your order;

(b) request identification from you, including photo ID or any other such documentation for verification purposes before we process your order;

(c) cancel an order at any time, for any reason; or

(d) restrict the quantity or total value of goods available for purchase to each person or address.

2.5         Where we exercise the rights above, we will notify you by email and suggest an alternative goods, remove an item from an order or provide a refund of the purchase price where applicable and TFC AFL Limited shall not be liable for any loss or damage whatsoever arising from such acts.

Cancellations

2.6         Please note that you cannot cancel or amend an order once it has been placed (except as required by Australian Consumer Law).

2.7         In the event that you are entitled to cancel an order, the the maximum extent permitted by law, you agree that you will be liable for any and all loss incurred (whether direct or indirect) by TFC AFL Limited as a direct result of the cancellation (including, but not limited to, any loss of profits.

  1. Goods

Product Images

3.1         Whilst we have made every attempt to show textures, appearances and colours of our products as accurately as possible, product images may vary from the delivered Goods depending on your monitor, settings and computer equipment. Unless otherwise stated, any additional products or accessories styled or shown in a product image are for display purposes only and are not included in the listed price. You must ensure that you carefully read the title and description before making a purchase.

Availability of Goods

3.2         All orders are made subject to availability. Whilst we use our best efforts to ensure that Goods are available for delivery, there may be some circumstances where Goods are unavailable.

3.3         Where we cannot fulfil your order, or a part of your order, we will notify you within a reasonable time after you complete your order. We may need to reject your order or part of it on this basis.

3.4         If your order is rejected or cancelled, we will refund in full all amounts you have paid in respect of such unavailable goods. Alternatively, we may contact you to advise you of a delay in restocking a particular good and a delay in delivery of your order. In this case, you may elect to proceed with your order on the basis of the delayed delivery date, cancel your order or select an alternative good. If you do not vary or cancel your order within two (2) business days of notification, you are deemed to have accepted the delay.

3.5         We reserve the right to limit the sale of goods to reasonable or normal household quantities.

Products

3.6            Each Product purchased is sold subject to its description on its product page. This may set out additional terms related to that Product including, without limitation, terms and conditions concerning estimated delivery dates and times, warranties, after-sales service and any applicable guarantees that may apply to the product.

3.7            Please note that Product descriptions may vary depending on what country you are in and where you choose to deliver the Products. We cannot guarantee that all Products will be available for international delivery to every country.

  1. Prices and Payment

4.1         We reserve the right to vary, amend, add or remove payment methods, prices or goods offered in the Services from time to time in our sole discretion as we see fit, without notice. Such changes will not affect orders submitted before the change was made.

Prices

4.2         Prices displayed in our Services are shown in AUD and are inclusive of GST, unless otherwise specified. Displayed pricing may not include shipping or delivery charges, which are calculated at check out.

4.3         Prices of goods, as well as delivery and any other charges displayed in our Services are current at the time of issue but may change at any time and are subject to availability.

4.4         You are responsible for any taxes, duties or other liabilities imposed by any government agency, including, without limitation, any goods and services taxes or any value added tax imposed on any goods or services acquired or ordered by you in the Services. Where applicable, you must pay any such taxes, duties or other liabilities, without deduction or set off of any other amounts, at the same time and on the same basis as you pay the purchase price.

Payment

4.5         Full payment for the purchase of Goods is required at the time of placing your order, including the purchase price plus any delivery fees and applicable duties and taxes. Payment is charged/debited at the end of the complete checkout process. We will not accept any orders which have not been paid for in full.

4.6         Payment may be made by the methods and to the accounts specific or approved by TFC AFL Limited in writing.

4.7         You must not pay, or attempt to pay, for an order through any fraudulent or unlawful means. If you payment is not able to be successfully processed, or if we, in our sole discretion, suspect that it has been paid for using any fraudulent or unlawful means, we may cancel the order.

  1. Returns

5.1         Returns and defective Goods will be handled in accordance with our Returns Policy.

  1. Delivery and Shipping

6.1         Delivery of the Goods (Delivery) is taken to occur at the time that:

(a) you, or your nominated carrier takes possession of the Goods at the TFC AFL Limited warehouse; or

(b) TFC AFL Limited (or TFC AFL Limited nominated carrier) delivers the Goods to your nominated address, even if you are not present at the address.

6.2         You must take delivery by receipt or collection of the Goods whenever they are tendered for delivery. In the event that you are unable to take delivery of the Goods as arranged, then TFC AFL Limited shall be entitled to charge a reasonable fee for redelivery and/or storage.

6.3         Any delivery date or time specified by us is an estimate only and you agree that you will still accept the delivery of the Goods even if they are delivered on a different date or time. TFC AFL Limited will not be held liable for any loss or damage suffered as a result of a delay in delivery. However, if the Goods are not delivered within a reasonable time after the estimated date, please contact us.

  1. Our rights to vary these Terms and Conditions

7.1          We reserve the right to change these Terms and Conditions from time to time, but any changes will not apply to any orders that we have accepted prior to the change being made.

7.2          These Terms and Conditions govern our relationship with you. Any changes to the Terms and Conditions governing existing contracts must be in writing and signed by both parties. In this way, we can avoid any problems surrounding what we and you are expected to do.

  1. We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on Tuesday 12 November 2024.

  1. We may make changes to our site

We may update and change our site from time to time to reflect changes to our products, our users' needs and our business priorities.